FAQs
Material & Quality
Does the bag stand up or flop over?
Does the bag stand up or flop over?
She stands, always. Floffina bags are lightly structured and thoughtfully stitched so they holds her shape - even when empty
Is it soft to touch?
Is it soft to touch?
Yes, and you’ll feel it the second you hold it. Our quilted fabric is gentle on your hands, but never flimsy.
Can I use it for more than makeup?
Can I use it for more than makeup?
Of course. Use it for skincare, tech bits, period kits, jewelry, or whatever makes up your routine. It’s yours — make it personal.
How do I clean my Floffina bag?
How do I clean my Floffina bag?
We recommend a gentle hand-wash with warm water and mild soap. Air dry only. The detailing deserves a little tenderness.
Will it fit all my stuff?
Will it fit all my stuff?
It fits more than it looks. With an interior size of 25cm x 15cm x 15cm, there’s space for your daily heroes: foundation, palettes, brushes, lip balm, clips, and a little bit extra. It's perfect for your everyday glow or weekend getaways.
Services
What payment methods do you accept?
What payment methods do you accept?
We accept all major payment methods to keep checkout simple:
- Cards: Visa, Mastercard, American Express, Diners Club, Discover
- Wallets: Paypal, Apple Pay, Google Pay
- Shop: Shop Pay, Shop Pay Installments
What's your return and refund policies?
What's your return and refund policies?
If there’s a mistake on our part, please let us know within 10 days of receiving it. We’ll sort it out quickly and make it right, no return needed.
You can find the full policy here.
How can I reach you if I have a question?
How can I reach you if I have a question?
For fastest support regarding orders fill out our contact form or send us an email at contact@floffina.com
We always try our best to reply with care 🌸